Care Sky USA (“we”, “us”, “our”, or “Care Sky USA”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have about your information when you visit or use our website, services, or contact us.
This policy applies to personal information collected via our website, client onboarding, email, phone, or other communications, and through our provision of medical billing, coding, credentialing, revenue cycle, and related administrative services. It does not cover information collected by third-party sites or services not under our control.
We collect only the information necessary to provide services and communicate with you:
Name, business name, mailing and billing addresses, email address, phone number, and other contact details.
Provider NPI, tax ID, specialty, payer IDs, credentialing documents, licensing, education, and professional details needed for credentialing and billing.
When you provide or we process patient data as part of billing/RCM services, we may handle Protected Health Information (PHI). We process PHI only under documented agreements (e.g., Business Associate Agreement) and in compliance with applicable law.
Payment card details and billing records when you purchase or are billed for our services (payment data is processed securely; we may use third-party payment processors).
IP addresses, browser type, referring pages, pages visited, time and date, device identifiers, and analytics data collected automatically when you interact with our website.
We use cookies and similar technologies to provide site functionality, remember preferences, and collect analytics. See Section 6 for details.
We use the collected information to:
Where applicable law requires, our legal bases for processing personal data include performance of a contract, compliance with legal obligations, consent (where requested), and our legitimate business interests (e.g., fraud prevention, service improvement).
We use cookies, web beacons, and analytics tools to improve site performance and user experience. You can manage cookie preferences through your browser settings or any cookie controls we provide on-site. Disabling certain cookies may limit functionality.
We may share information in the following limited ways:
We do not sell personal information.
Our site may include links or integrations with third-party services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before sharing personal information.
We maintain reasonable administrative, technical, and physical safeguards to protect personal information. Access to sensitive data is limited to authorized personnel. No method of transmission or storage is completely secure; absolute security cannot be guaranteed.
We retain personal data as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on service type, legal requirements, and client agreements.
Depending on where you reside and applicable law, you may have rights to: access, correct, delete, or port your personal data; restrict or object to certain processing; and withdraw consent. To exercise rights, contact us at info@careskyusa.com. We will verify requests and respond as required by law.
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
Data collected may be stored and processed in the United States. If data is transferred internationally, we implement safeguards required by applicable law.
We may update this Privacy Policy. We’ll post the revised policy on our website with an updated effective date. Continued use of our services after changes constitutes acceptance.
If you have questions or wish to exercise your privacy rights, contact:
Care Sky USA
Website: careskyusa.com
Email: info@careskyusa.com
Phone: +512-960-4235